Solution Portfolio - Page 47



THE BIG PICTURE
As the Payment function matures, it continues to develop into a more strategic role, and payment managers
are successfully driving tangible benets to both cost and revenue sides of the business. Our ndings conrm
this, demonstrating that the role of payments optimisation is now, without a doubt, a powerful tool
contributing to a company’s overall performance. Our study identied that 78% of merchants experienced
cost savings as a result of their Payment strategy. Of this group, 64% have experienced an impact of up to 9%
of their annual costs and, more impressively, 30% are seeing cost benets of more than 10%.
22%
No
Yes
78
%
Figure 1: Has your payment strategy had a
quantiable impact on your cost savings
over the past year?
Low (1% to 9%)
12%
Medium (10% to 19%)
18%
64%
High (20% or more)
No change
Figure 2: Of merchants who have experienced cost savings, what level
of annual cost savings has your payment strategy achieved over the past year?
On the other side of the coin, merchants continue to recognise the value of payments as a key component in
growing their revenues. 75% of respondents stated that their Payment strategy had a measurable
impact on revenue, over the past year. Of these merchants, 65% stated that they experienced a positive
impact of up to 9% on their revenue and 32% are seeing a benet of more than 10%.
25
%
75%
15
12
%
%
No
Yes
Figure 3: Has your payment strategy had a positive
quantiable impact on your revenue over the past year?
%
17
18%
4%
Low (1% to 9%)
Medium (10% to 19%)
65
64%%
High (20% or more)
No change
Figure 4: Of merchants who have experienced positive impacts on their revenue,
what impact has your payment strategy had on your revenue, over the past year?
The Impact of the Payment Function Today
The Quantitative Insight Into the 7 Habits of Successful “New” Payments Leaders
3

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