Solution Portfolio - Page 169



OBJECTIVE
The primary objective of the research presented
here is to assess the importance of payments
service availability for global businesses, and to
obtain a quantied observation of the status of
those key factors. The study was designed with
an aim to understand if businesses were able to
achieve zero downtime when it comes to payment
services.
METHODOLOGY
The research initiated by SafeCharge, surveyed
200+ CFO, VP Finance, Payment Managers,
Payments Controllers based in Europe. It
prioritised large multinational retailers, with a
focus on their activities in Western Europe.
Respondents to the survey were Chief Financial
Ofcers, Payment Controllers/ Managers or others
of an equal standing. The survey was conducted
by appointment over the telephone. The results
were compiled and anonymised and are presented
here with analysis and commentary.

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